Frequently Asked Questions

Questions, Answered

The questions we hear most often — about how we work, what a trip involves, and what to expect on the ground.

Working With Ameera

Are your safaris fixed packages or custom itineraries?

Every itinerary we build is custom, designed around a specific traveler’s interests, pace and budget rather than sold from a fixed catalogue.

How far in advance should I book?

For gorilla trekking in peak season, three to six months ahead; six to twelve months for Christmas and New Year travel, when permits are most constrained.

How quickly will I get a response to an enquiry?

We aim to respond to every enquiry within one business day.

Do you work with travel advisors and agencies?

Yes. We work regularly with international travel advisors and agencies, and provide trade-specific information on request.

On the Ground

What currency is used in Uganda?

The Ugandan Shilling (UGX). Credit cards are accepted at major hotels and lodges, but carry some local currency for smaller transactions and tips.

What languages are spoken?

English and Swahili are official languages. Guides and lodge staff on our itineraries speak fluent English.

Can I drink the tap water?

We recommend bottled or purified water throughout. All lodges and camps on our itineraries provide safe drinking water.

Is Wi-Fi available at lodges?

Most lodges offer Wi-Fi, though connectivity in remote parks can be limited. Local SIM cards are available at Entebbe International Airport on arrival.

Trekking & Activities

What is the minimum age for gorilla trekking?

The Uganda Wildlife Authority sets a minimum age of 15 for gorilla trekking permits.

How fit do I need to be to trek gorillas?

Reasonable fitness helps, as terrain is steep and often muddy, but treks are completed successfully by a wide range of ages. Porters are available at every trailhead.

Can you accommodate Halal dietary requirements?

Yes. Halal-friendly and Muslim-friendly travel is one of our named specialisms, built into itineraries from the first planning conversation rather than added as an afterthought.

Didn’t find your answer?

Speak to a safari designer directly.