The questions we hear most often — about how we work, what a trip involves, and what to expect on the ground.
Every itinerary we build is custom, designed around a specific traveler’s interests, pace and budget rather than sold from a fixed catalogue.
For gorilla trekking in peak season, three to six months ahead; six to twelve months for Christmas and New Year travel, when permits are most constrained.
We aim to respond to every enquiry within one business day.
Yes. We work regularly with international travel advisors and agencies, and provide trade-specific information on request.
The Ugandan Shilling (UGX). Credit cards are accepted at major hotels and lodges, but carry some local currency for smaller transactions and tips.
English and Swahili are official languages. Guides and lodge staff on our itineraries speak fluent English.
We recommend bottled or purified water throughout. All lodges and camps on our itineraries provide safe drinking water.
Most lodges offer Wi-Fi, though connectivity in remote parks can be limited. Local SIM cards are available at Entebbe International Airport on arrival.
The Uganda Wildlife Authority sets a minimum age of 15 for gorilla trekking permits.
Reasonable fitness helps, as terrain is steep and often muddy, but treks are completed successfully by a wide range of ages. Porters are available at every trailhead.
Yes. Halal-friendly and Muslim-friendly travel is one of our named specialisms, built into itineraries from the first planning conversation rather than added as an afterthought.